Ask Experts Questions for FREE Help !
Ask
    Dixxie's Avatar
    Dixxie Posts: 3, Reputation: 1
    New Member
    		  
    #1

    May 5, 2010, 11:21 AM
    Hampton Bay Thermostatic Ceiling Fan and Light Remote Control 838-956
    I recently bought and installed a Ceiling Fan with Lights as well as purchased the Hampton Bay Thermostatic Ceiling Fan and Light Remote Control 838-956. I used for the first time few days ago when I had visitors. To my surprise, it was spinning at 1 speed - Low/Slow.

    According to the leaflet, the fan has Low, Medium, High and Off. I can't remember if I saw a High/Fast speed when it was initially installed. Nonetheless, I took the remote back and the Mgr exchanged it. I tried it again but the speed when set to High remains at Low/Slow movement.

    Is there something within the fan that needs adjusting? If so, could you please share with me. I would truly appreciate it. Thanks in advance.
    ceilingfanrepair's Avatar
    ceilingfanrepair Posts: 5,733, Reputation: 109
    Uber Member
    		  
    #2

    May 5, 2010, 02:00 PM

    Does the fan have pullchains? Make sure they are set to high.
    Dixxie's Avatar
    Dixxie Posts: 3, Reputation: 1
    New Member
    		  
    #3

    May 6, 2010, 06:40 AM

    Dear CeilingFanRepair:

    First, let me say thank you for taking the time to assist in solving my problem.

    The Fan has a pullchain. However, when I pull the fan chain nothing happens; the fan only seems to work via the Remote at that low speed.

    Is there anyway for me to tell if the pullchain is set to high or how do I go about setting it to high.

    Once again, thank you.
    ceilingfanrepair's Avatar
    ceilingfanrepair Posts: 5,733, Reputation: 109
    Uber Member
    		  
    #4

    May 6, 2010, 12:27 PM

    Set the remote to high. Then, cycle through the pullchain, and find the fastest speed. Report back.
    Dixxie's Avatar
    Dixxie Posts: 3, Reputation: 1
    New Member
    		  
    #5

    May 6, 2010, 04:10 PM

    CeilingFanRepair:

    I followed your instructions and BINGO! The fan finally operated at HIGH Speed.

    I cannot say thank you enough for helping me to solve what I believe was a dreadful situation.

    God Bless you today and ALWAYS.
    ceilingfanrepair's Avatar
    ceilingfanrepair Posts: 5,733, Reputation: 109
    Uber Member
    		  
    #6

    May 6, 2010, 09:02 PM

    Glad you got it working.
Not your question? Ask your question View similar questions
 

Question Tools Search this Question
Search this Question:

Advanced Search

Add your answer here.


Check out some similar questions!

Hampton bay ceiling fan remote control. [ 4 Answers ]

Hi, My son recently burned remote control of my bedroom fan, so I called the Hampton bay company and they mailed me identical remote control as original I had, anyway, I put new battery but it does not respond at all, did the codes got reset? How do I know? The remote works when battery put in,...

Hampton bay remote Installation for 838 956 controller [ 2 Answers ]

I need instructions for installation of the 838 956 thermostatic fan and light control

Hampton Bay Thermostatic Remote Control Failed [ 2 Answers ]

I have a Hampton Bay Thermostatic Remote Control system (sensor unit installed in the base of a Hunter fan, remote has LCD with dimmable light and automatic temperature controlled fan settings). It had been working fine until this morning when my wife turned the light on. It now will not be...

Remote-Control Hampton Bay Ceiling Fan/Light [ 1 Answers ]

We recently did some remodeling in the house to include some electrical and since then, our downstairs remote-control Hampton Bay ceiling fans no longer work. They worked yesterday (one day after the electrician left) and now only "click". What is going on and how do we fix this problem?

Hampton Bay Thermostatic Ceiling Fan and Light Remote Control [ 2 Answers ]

We bought a Thermostatic Celing Fan and Light Remote Control to go along with a Hampton Bay Ceiling Fan. The fan works great, but when we try to hook up the remote it no longer works. The remote came with no instructions. I am wondering if anyone knows how to install it, or where I can find the...

View more questions Search