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    dewayne4782's Avatar
    dewayne4782 Posts: 1, Reputation: 1
    New Member
     
    #1

    Jul 27, 2009, 03:15 PM
    Tax refund held in frozen account for I cant get a reason
    Yes I had my federal tax return direct deposited in an Account Now Prepaid debit card account it was around 7000 and it deposited OK and it used the card 2 times at like just a gas station for like about 100 and it stopped working the next day said it was declined I was like no that is not right so call the account now service and it said my account was closed for fraud I said for what they just did not seem to have a clear reason just fraud and was rude and just down right mean for some reason I verified all my info and still they keep transferring me well after about 3 or 4 hours got a mean women who said account was closed and would not be reopened I like fine it was just a second rate prepaid card so I said when will I get my balance of almost 7000 she said would have to get depositor to fax a letter of indemifacation what ever that is so call the only depositor to the account the IRS and the was like they did not know what these people trip is I'm only one on account my taxes was the only deposit to this account ever and if I was try something would have drawn out all it in the few days it was active instead of little more than 100 at gas store what do I need to do to get these people to wake up and also Account Now has the rudest people I have ever talked to and for no reason help me please friends
    JudyKayTee's Avatar
    JudyKayTee Posts: 46,503, Reputation: 4600
    Uber Member
     
    #2

    Jul 27, 2009, 03:47 PM

    What is your question? How to unfreeze it? Why did this happen? Can you sue the bank?

    I'm having trouble understanding what you want to know -
    DownUnder's Avatar
    DownUnder Posts: 492, Reputation: 24
    Full Member
     
    #3

    Jul 27, 2009, 04:09 PM

    What is your question? You are rambling on and on. Why is your account frozen?
    cjinks012's Avatar
    cjinks012 Posts: 1, Reputation: 1
    New Member
     
    #4

    Jan 27, 2012, 10:04 PM
    I have dealt with account now and they are ripoffs!! I helped a few family members file their taxes and they order an account now card because they PROMISED a quicker deposit and easier access to your money.. Yeah right my son had a deposit of a little over 5thousand he used about 3 days withdrew a little bit and used it at the local walmart and he went to pay his electric bill and it was declined so he called and they said they needed proof of identification and proof of the deposit he had to fax copies of everything id ss card a lease from home and copies of his tax return and w2s!! That is crazy AND MIND YOU THAT STILL STILL KEPT TAKING THEIR FEES BUT HIS MONEY WAS ON HOLD!! AND HE STILL KEPT HAVING TROUBLE FINALLY AFTER OVER A MONTH THEY RELEASED HIS MONEY... MY POINT IS THEY SHOULD NEVER APPROVE YOU GETTING THE CARD BEFORE THEY WANT IDENTIFICATION PROOF AND FOR THEM TO STILL KEEP TAKING THEIR FEES IF YOUR MONEY IS ON HOLD THEN IT SHOULD BE ON HOLD... THEY ARE A TRUE RIPOFF DO NOT DEAL WITH THIS COMPANY AND NETSPEND IS THE SAME WAY!
    smoothy's Avatar
    smoothy Posts: 25,490, Reputation: 2853
    Uber Member
     
    #5

    Jan 27, 2012, 10:10 PM
    There are interesting things called punctuation... sentences, paragraphs... that make things legible and not a bunch of words that run together.. Those things they teach in English class had you bothered to stay awake or attend.

    I need an Advil after trying to read that. Sorry but it IS that hard to read.
    JudyKayTee's Avatar
    JudyKayTee Posts: 46,503, Reputation: 4600
    Uber Member
     
    #6

    Jan 28, 2012, 07:52 AM
    Well. Hopefully "cjinks" feels better after that rant. Too bad it didn't address the question.

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