Tax refund held in frozen account for I cant get a reason
Yes I had my federal tax return direct deposited in an Account Now Prepaid debit card account it was around 7000 and it deposited OK and it used the card 2 times at like just a gas station for like about 100 and it stopped working the next day said it was declined I was like no that is not right so call the account now service and it said my account was closed for fraud I said for what they just did not seem to have a clear reason just fraud and was rude and just down right mean for some reason I verified all my info and still they keep transferring me well after about 3 or 4 hours got a mean women who said account was closed and would not be reopened I like fine it was just a second rate prepaid card so I said when will I get my balance of almost 7000 she said would have to get depositor to fax a letter of indemifacation what ever that is so call the only depositor to the account the IRS and the was like they did not know what these people trip is I'm only one on account my taxes was the only deposit to this account ever and if I was try something would have drawn out all it in the few days it was active instead of little more than 100 at gas store what do I need to do to get these people to wake up and also Account Now has the rudest people I have ever talked to and for no reason help me please friends