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    julia071's Avatar
    julia071 Posts: 1, Reputation: 1
    New Member
    		  
    #1

    May 30, 2009, 06:36 PM
    Internet explorer will not stay loaded and I can not download anything from internet
    My computer did some updates a couple days ago and since then internet explorer will not stay up it closes down. I cannot download anything to find out what is wrong. Any suggestions? Please help. Thank you
    Perito's Avatar
    Perito Posts: 3,139, Reputation: 150
    Ultra Member
    		  
    #2

    May 30, 2009, 07:49 PM
    Scan for a virus using MalwareBytes:

    Malwarebytes.org

    You may have to download it from another computer and transport it to the computer in question using a USB Flash Drive.
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
    		  
    #3

    May 30, 2009, 10:54 PM
    Malwarebytes is a good program and am sure it will find something


    Also try and reset IE defaults

    -Click on tools, internet options, adv tab
    -Scroll to bottom and click Reset Defaults

    Close and restart IE
    eileen007's Avatar
    eileen007 Posts: 4, Reputation: 1
    New Member
    		  
    #4

    Dec 8, 2009, 05:53 AM

    Thanks so far I have restored the computer and have the internet working. What happens it tries to open then just closes down. But will try what you are telling me to do
    eileen007's Avatar
    eileen007 Posts: 4, Reputation: 1
    New Member
    		  
    #5

    Dec 8, 2009, 05:56 AM
    Quote Originally Posted by Perito View Post
    Scan for a virus using MalwareBytes:

    Malwarebytes.org

    You may have to download it from another computer and transport it to the computer in question using a USB Flash Drive.
    Thanks will try that from this computer:)
    eileen007's Avatar
    eileen007 Posts: 4, Reputation: 1
    New Member
    		  
    #6

    Dec 8, 2009, 05:57 AM
    Quote Originally Posted by seahwk83 View Post
    Malwarebytes is a good program and am sure it will find something


    Also try and reset IE defaults

    -Click on tools, internet options, adv tab
    -Scroll to bottom and click Reset Defaults

    Close and restart IE
    Thanks will try this after I have done the system restored:)
    InfoJunkie4Life's Avatar
    InfoJunkie4Life Posts: 1,409, Reputation: 81
    Ultra Member
    		  
    #7

    Dec 9, 2009, 09:30 AM

    You can uninstall and then reinstall IE just to see if there was a problem during the installation.
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