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-   -   Internet explorer will not stay loaded and I can not download anything from internet (https://www.askmehelpdesk.com/showthread.php?t=359652)

  • May 30, 2009, 06:36 PM
    julia071
    Internet explorer will not stay loaded and I can not download anything from internet
    My computer did some updates a couple days ago and since then internet explorer will not stay up it closes down. I cannot download anything to find out what is wrong. Any suggestions? Please help. Thank you
  • May 30, 2009, 07:49 PM
    Perito
    Scan for a virus using MalwareBytes:

    Malwarebytes.org

    You may have to download it from another computer and transport it to the computer in question using a USB Flash Drive.
  • May 30, 2009, 10:54 PM
    seahwk83
    Malwarebytes is a good program and am sure it will find something


    Also try and reset IE defaults

    -Click on tools, internet options, adv tab
    -Scroll to bottom and click Reset Defaults

    Close and restart IE
  • Dec 8, 2009, 05:53 AM
    eileen007

    Thanks so far I have restored the computer and have the internet working. What happens it tries to open then just closes down. But will try what you are telling me to do
  • Dec 8, 2009, 05:56 AM
    eileen007
    Quote:

    Originally Posted by Perito View Post
    Scan for a virus using MalwareBytes:

    Malwarebytes.org

    You may have to download it from another computer and transport it to the computer in question using a USB Flash Drive.

    Thanks will try that from this computer:)
  • Dec 8, 2009, 05:57 AM
    eileen007
    Quote:

    Originally Posted by seahwk83 View Post
    Malwarebytes is a good program and am sure it will find something


    Also try and reset IE defaults

    -Click on tools, internet options, adv tab
    -Scroll to bottom and click Reset Defaults

    Close and restart IE

    Thanks will try this after I have done the system restored:)
  • Dec 9, 2009, 09:30 AM
    InfoJunkie4Life

    You can uninstall and then reinstall IE just to see if there was a problem during the installation.

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