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    shoma_512's Avatar
    shoma_512 Posts: 2, Reputation: 1
    New Member
    		  
    #1

    Apr 15, 2008, 03:42 AM
    Types of customers
    HI All,

    Thx a lot for answering the question. It helped a lot. Appreciate it. I have another question though! :)

    How may types of customers do you come across in the customer service industry?
    Scleros's Avatar
    Scleros Posts: 2,165, Reputation: 262
    Hardware Expert
    		  
    #2

    Apr 15, 2008, 04:03 AM
    Hehe, two - sane and unrealistic.
    tomterm8's Avatar
    tomterm8 Posts: 76, Reputation: 8
    Junior Member
    		  
    #3

    Apr 18, 2008, 12:43 PM
    Well, I think you can assume that there are two types of people - those with money, and those without:)

    More seriously, everyone is unique, and a good cusstomer service person needs to learn what makes people tick. That means working out what there problem is, and showing them how you can help solve it. Playing on their vanity is good too.
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