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    bountyhunter1's Avatar
    bountyhunter1 Posts: 2, Reputation: 1
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    #1

    Oct 27, 2009, 06:43 AM
    Flames work, No Heat
    We purchased our fireplace 2 years ago. Used it 3 times that year and then shut it off. Turned it on last year (after warranty was up)and only the flames worked, no heat or fan. Called the 1-800 # to see about getting a parts schematic to replace any parts I needed and they told me they quit selling them and have no schematics or any other information on them. Does anybody have any idea where I might find a parts/wiring schematic for it. It is a Model; FL23-R.
    We paid over $300.00 for it and to use only three times, that's pretty bad and I told the company that it was a piece of garbage. Their response, Oh Well. We don't want to throw it away, it is a nice looking fireplace and the flames still work, but it's going to cost me $50.00 just to have an appliance man look at it and tell me what's wrong with it.
    I've been a maintenance man most of my life, so if I can find a parts schematic I may be able to repair it myself. I would appreciate any and all help.
    Thanks,
    Sam
    Missouri Bound's Avatar
    Missouri Bound Posts: 1,532, Reputation: 94
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    #2

    Oct 27, 2009, 02:19 PM
    No fuse? Look for a break in the element, or a loose connection. Where did you buy it? You gave a model number, but who makes it? A little more info and some of us may be able to help you.
    bountyhunter1's Avatar
    bountyhunter1 Posts: 2, Reputation: 1
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    #3

    Oct 27, 2009, 05:32 PM
    Quote Originally Posted by Missouri Bound View Post
    No fuse? Look for a break in the element, or a loose connection. Where did you buy it? You gave a model number, but who makes it? A little more info and some of us may be able to help you.
    Fuse, yes, checks o.k.. Sorry about the name; Cambridge/Star Elite/ Elite Group. Unfortunately purchased it from Wally World.
    Thank you
    Missouri Bound's Avatar
    Missouri Bound Posts: 1,532, Reputation: 94
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    #4

    Oct 28, 2009, 06:40 PM
    Try Electric Fireplaces Direct. Com. I believe this is a Dimplex fireplace. You should be able to find the information on that site.

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