[KlareyFairy]

Hey!!

Recently my partner has moved in and I have their PC it hs never had the internet on before so I took my ethernet out my laptop and run my blueyonder broadband cd in the PC.

And pluged the wires in to the PC when instructed to when it came to connecting it the error message poped up saying could not connect blah blah check your cables and try again.

But my cables are find it reconise that the ethernet is pluged in because it pops up limited or no connectivity can anyone help??

[benn11]

Did this cable work on your computer?

[KlareyFairy]

Did this cable work on your computer?

Hey yes the ethernet and the other cable you get when setting up broadband did on my laptop.

But the PC only shows it has had new hardware pluged in when I plug in the usb wire and not the thernet

[iAMfromHuntersBar]

I'm not familiar with blue yonder setup, so can I just ask how the broadband connection works, do you connect via a router or a broadband modem?

When you say you plug the USB wire and ethernet cables in, where are they coming from?

[benn11]

If the PC is giving you the New hardware installed message but doesn't proceed from there then you might need to install drivers for the USB..

If we are not understanding each other then let me know...

[KlareyFairy]

I'm not familiar with blue yonder setup, so can I just ask how the broadband connection works, do you connect via a router or a broadband modem?

When you say you plug the USB wire and ethernet cables in, where are they coming from?

Well you have the modem and an ethernet wire you put the blueyonder cd in and wait for instructions to plug wires in the plug um in and it should b OK from there but the comp does no that the modem is there because it shos limited or no connectivity but I obviously have none lol

[KlareyFairy]

If the PC is giving you the New hardware installed message but doesn't proceed from there then you might need to install drivers for the USB..

If we are not understanding each other then let me know...

When I plug my ethernet cblae in it doesn't say anythig I pluged my usb wire in it reconised it and installed it but I can't connect to the net

[benn11]

There might be a possibility that the PC network card needs driver updates, check whether your blue yonder CD comes with NIC (network/ethernet card) drivers?

[iAMfromHuntersBar]

well u have the modem and an ethernet wire u put the blueyonder cd in n wait for instructions to plug wires in the plug um in n it shud b ok from there but the comp does no that the modem is there because it shos limited or no connectivity but i obviously have none lol

Ok, I'm still a little confused, sorry!

So it's like this

PC --(usb)--> Modem --(ethernet)-->? --> Internet

Where does the ethernet cable go to?

[KlareyFairy]

There might be a possiblity that the PC network card needs driver updates, check whether your blue yonder CD comes with NIC (network/ethernet card) drivers?

I will find out thank your for the help so far ill try and return to this comp aen if not my email it [email protected]

[KlareyFairy]

Hey OK guys thank for the help so far.

OK I got in touch with my broadband provider nothing is wrong with the modem.

So was wondering if any 1 has any new ideas weather my net won't connect?