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    ColleenParks's Avatar
    ColleenParks Posts: 3, Reputation: 1
    New Member
    		  
    #1

    Jan 11, 2012, 02:31 PM
    HP Photosmart Plus printer
    We are having problems with our printer not printing complete text, 1/2 of letter is incomplete,and a single
    Typed page is being split on to 2 pages. We bought new cartridges and problem did not alleviate. Any suggestions what we might be able to do? We don't print often and knew ink was drying out between sessions, but new ink hasn't
    Helped.
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
    		  
    #2

    Jan 11, 2012, 04:00 PM
    What are you printing from? Does this happen with all software that you print from?
    ColleenParks's Avatar
    ColleenParks Posts: 3, Reputation: 1
    New Member
    		  
    #3

    Jan 11, 2012, 05:10 PM

    I was using Microsoft word. The usual screen did not appear asking for # of copies like it usually did in the past.
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
    		  
    #4

    Jan 11, 2012, 05:22 PM
    Try printing from another program. Also try reinstalling the printer.
    ColleenParks's Avatar
    ColleenParks Posts: 3, Reputation: 1
    New Member
    		  
    #5

    Jan 11, 2012, 07:47 PM
    Thanks for your help ,Scott. I will try another program and reinstall the printer.
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