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    jtayl264's Avatar
    jtayl264 Posts: 1, Reputation: 1
    New Member
     
    #1

    Apr 11, 2011, 10:16 AM
    Bobs Discount Furniture
    I purchased a bedroom suite from Bobs Discount furniture in August 2007 and purchased the goof proof program, but when I just tried to use it I was told that it didn't cover my situation, when the technician came to look at the furniture he states that the furniture is falling apart at the joints. I called bobs customer service to see what options I have, the young lady who answered the call was very respectful explained to me that because I'm in the military there is nothing that can be done because when I had to PCS my warranty was voided, know one ever mentioned that to me, because if they would have I would have not spent 3500 dollars for some furniture that doesn't last, now I have a bedroom suite that is falling apart, which means I'm out of money doing business with Bob, but there are other soldiers in my situation, buying furniture from this establishment and not being told that you void your warranty when you have to PCS.
    WallyHelps's Avatar
    WallyHelps Posts: 1,018, Reputation: 136
    Ultra Member
     
    #2

    Apr 11, 2011, 12:22 PM

    I'd suggest talking with the local TV and newspaper. You've got a good story for them, and I would think Bob's wouldn't want the negative publicity.

    I wish you the best of luck, and thank you for serving.
    WallyH
    JudyKayTee's Avatar
    JudyKayTee Posts: 46,503, Reputation: 4600
    Uber Member
     
    #3

    Apr 11, 2011, 01:22 PM

    This is a legal board. The legal advice is to go to Small Claims and sue him.

    The Judge's decision will hinge on your proof.

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