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    hemarrajan's Avatar
    hemarrajan Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Jun 16, 2010, 06:32 AM
    I am unable to reset my password. I had answered the secret question but its not work
    I have a hotmail account and have been trying to login. Since I forgot my password I tried to reset by answering the secret question. I think I exceeded my no. of tries. Since I had not give an alternate ID, the message appears as "new password sent to ur hotmail account". How am supposed to get the password when I can't login. Please help.
    JudyKayTee's Avatar
    JudyKayTee Posts: 46,503, Reputation: 4600
    Uber Member
    		  
    #2

    Jun 16, 2010, 07:21 AM

    When this happened to me I had to call my Internet carrier on the phone, answer questions and jump through hoops.

    I did find it very amusing that (on the phone) I was told the rep would email me a temporary password. Of course, I was calling because I couldn't sign on so what was the point?
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