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    numbersrme7's Avatar
    numbersrme7 Posts: 2, Reputation: 1
    New Member
    		  
    #1

    May 10, 2010, 04:07 PM
    Yahoo error message, "Internet Explorer has encountered en error and must shut down"
    I go into Yahoo Home page OK. Anything I click on within the Yahoo home page - gives me the message, "Internet Explorer has encountered en error and must shut down". Then it takes me back to the Windows screen. I am trying to get into my Yahoo emails.
    Clough's Avatar
    Clough Posts: 26,677, Reputation: 1649
    Uber Member
    		  
    #2

    May 10, 2010, 05:22 PM
    Hi, numbersrme7!

    What operating system are you using? Also, how are you connected to the Internet and do you have any other browsers that you can use, other than Internet Explorer?

    Thanks!
    cmeeks's Avatar
    cmeeks Posts: 754, Reputation: 64
    Senior Member
    		  
    #3

    May 20, 2010, 03:13 PM

    Cleare you history and cache then run all updates make sure your OS is fully updated as well as IE. Also make sure you have a current and working Anti virus. Then try again, this usually fixes things like this. If this dose not fix it install Firefox or Chrome.
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