Ask Me Help Desk

Ask Me Help Desk (https://www.askmehelpdesk.com/forum.php)
-   Internet & the Web (https://www.askmehelpdesk.com/forumdisplay.php?f=177)
-   -   Yahoo error message, "Internet Explorer has encountered en error and must shut down" (https://www.askmehelpdesk.com/showthread.php?t=470017)

  • May 10, 2010, 04:07 PM
    numbersrme7
    Yahoo error message, "Internet Explorer has encountered en error and must shut down"
    I go into Yahoo Home page OK. Anything I click on within the Yahoo home page - gives me the message, "Internet Explorer has encountered en error and must shut down". Then it takes me back to the Windows screen. I am trying to get into my Yahoo emails.
  • May 10, 2010, 05:22 PM
    Clough
    Hi, numbersrme7!

    What operating system are you using? Also, how are you connected to the Internet and do you have any other browsers that you can use, other than Internet Explorer?

    Thanks!
  • May 20, 2010, 03:13 PM
    cmeeks

    Cleare you history and cache then run all updates make sure your OS is fully updated as well as IE. Also make sure you have a current and working Anti virus. Then try again, this usually fixes things like this. If this dose not fix it install Firefox or Chrome.

  • All times are GMT -7. The time now is 03:48 AM.