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    jsmithprice's Avatar
    jsmithprice Posts: 4, Reputation: 1
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    #1

    May 2, 2010, 04:30 PM
    Kenmore stackable washer dryer troubleshooting
    Was working fine and then bang! The washer basket is moving like it's out of balance. In the old days I would have suspected the belt. I think it's a 2001 model (kenmore heavy duty stackable). I'd like to fix it myself. Thanks
    KISS's Avatar
    KISS Posts: 12,510, Reputation: 839
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    #2

    May 2, 2010, 10:55 PM

    Model #. Exploded view at www.searspartsdirect.com Sounds like a spring broke. Is the tub out of alignment?
    jsmithprice's Avatar
    jsmithprice Posts: 4, Reputation: 1
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    #3

    May 3, 2010, 10:27 PM
    Yes, the tub is out of alignment. Thank you!
    KISS's Avatar
    KISS Posts: 12,510, Reputation: 839
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    #4

    May 3, 2010, 10:43 PM

    What's the full model #. I should then be able to point you where to look.

    Lot's of times there are 4 springs at each corner. I suspect one broke or flew off.
    jsmithprice's Avatar
    jsmithprice Posts: 4, Reputation: 1
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    #5

    May 4, 2010, 08:51 PM

    Hello! Model #417.92702200. Thank you!
    KISS's Avatar
    KISS Posts: 12,510, Reputation: 839
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    #6

    May 4, 2010, 09:16 PM

    Look to see if items 23, 23A and 24 are missing/broken. Here: http://www.searspartsdirect.com/part...0202517&blt=06
    jsmithprice's Avatar
    jsmithprice Posts: 4, Reputation: 1
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    #7

    May 5, 2010, 09:30 PM

    Thank you!
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