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    newtothis857's Avatar
    newtothis857 Posts: 3, Reputation: 1
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    #1

    Feb 17, 2010, 09:51 AM
    I had a bill that went to a credit agency.
    I had a bill that went to a credit agency, they called and we agreed on a payout. I waited until and received a letter from the agency stating our agreed payout which I promptly paid. Weeks later they contacted me to say they made a mistake and I still owe the balance, can they do this?
    Clough's Avatar
    Clough Posts: 26,677, Reputation: 1649
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    #2

    Feb 17, 2010, 12:02 PM
    Hi, newtothis857!

    Do you know who you spoke with at the company to make the payout agreement? If you do, I would suggest calling that person and telling them about them contacting you about a mistake.

    After all, you did get something in writing concerning an agreed payout.

    Did you get the new information as documentation in writing from them?

    Thanks!
    newtothis857's Avatar
    newtothis857 Posts: 3, Reputation: 1
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    #3

    Feb 17, 2010, 12:07 PM

    The original person called me and told me she made an error, now when I ask for her they direct me to someone else. I do have the old agreement from them as well as the new letter that has a title, 'error and ommision'.
    Clough's Avatar
    Clough Posts: 26,677, Reputation: 1649
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    #4

    Feb 17, 2010, 12:30 PM
    How much is it that they say that you owe them at this point, newtothis857?

    Thanks!
    newtothis857's Avatar
    newtothis857 Posts: 3, Reputation: 1
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    #5

    Feb 18, 2010, 04:55 AM

    The total bill was for $1900 and the payment that was agreed on was $1400 which was paid.
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