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    Imjill's Avatar
    Imjill Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Dec 28, 2009, 10:57 AM
    We can acces AL via Internet Explorer but not directly as we ha done for 12 years
    AOL has been our service provider for over 12 years.A frtnight agowe could not get online.We spoke on the phone to an AOL techchnician and did as he instructed without success. We are only able to access through Internet Explorer We attempt to sign on to AOL 9 but as soon as we do a pop-up says it needs to install files. Whethe we click Yes or N it then goes back to Windows XP. HLP! Jill
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
    Uber Member
    		  
    #2

    Dec 28, 2009, 11:09 AM
    I'm afraid only AOL tech support can help you eith this and they are appalling. AOL is a dying company. Personally I would try to salvage your mail and contacts and start thinking about getting your internet access elsewhere.
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