Ask Experts Questions for FREE Help !
Ask
    computer-newb's Avatar
    computer-newb Posts: 1, Reputation: 1
    New Member
    		  
    #1

    May 1, 2009, 11:31 AM
    Can't sign in
    I have an HP laptop. The Operating system that's running on it is XP pro. The problem that I'm having is when I try to sign in using my user name and account, the laptop would restart itself. I tried using the guest account and try to log in but the samething happens. Before this incident had occur, it was working fine. Now every time I tried to log in using my user name and account, and even the guest account the laptop would just restarts itself from the user screen name. Any ideas on how to fix this?
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
    		  
    #2

    May 1, 2009, 11:53 AM

    Try booting to your XP CD and using the Repair option.
    Perito's Avatar
    Perito Posts: 3,139, Reputation: 150
    Ultra Member
    		  
    #3

    May 2, 2009, 08:38 AM

    This is a fairly common problem. It usually points to a corrupt Windows installation or a hardware error. Since you get to the login screen, it is most likely not a hardware error -- but that's not a guarantee. Follow ScottGem's recommendation. If that doesn't work (it does less than 50% of the time), you will probably require a clean reinstall of Windows. If that fails, it's probably a hardware error -- could be disk, memory, CPU.
Not your question? Ask your question View similar questions
 

Question Tools Search this Question
Search this Question:

Advanced Search

Add your answer here.


Check out some similar questions!

Is this a bad sign? [ 13 Answers ]

Ive been having stomach pains for the last 4 months now reg going back to the doctor for tests etc bloods and urine samples have been clear but still have no results back yet from smear test in November. Every time I go back to my doctor he just gives me different antibiotics and painkillers...

So where do I sign up... [ 87 Answers ]

Well I wish I could be a VP candidate!! Sarah Palin's $150,000 makeover The life of a vice-presidential candidate may be gruelling, but it can also be glamorous - $150,000 glamorous. BBC NEWS | Americas | Sarah Palin's $150,000 makeover And some pictures as well.. BBC NEWS | In...

Is this a good sign or a bad sign? I am so confused [ 4 Answers ]

My girlfriend left me almost a month ago, and I have been giving her space. Haven't called, text, or msged her in that month. Then one day she called me at first but I missed her call so I called her back and she said she called me by accident so I said oh OK, and then we hung up like nothing ever...

Sign on Bonus Taxrepay & deducting yearly bonus from my sign on [ 1 Answers ]

I got a $5,000 sign on bonus & left the company under 1 year. They held back my $3,033 yearly bonus to deduct it from what I owed them in sign on. BUT they took taxes out of the $3033 bonus before deducting it from what I need to pay back. So they are subtracting $1817 from $5,000, saying I...

Sign Industry Wind Load Charts, Sign Section Modulus Charts [ 0 Answers ]

Recently I've been designing commercial electrical signs. Signs of the type that are on tall poles, or the big pylons and monuments you see in shopping centers, roadsides, etc. lit by neon and/or fluorescent lighting. In order to properly choose the size of poles, and the depth and diameters of...

View more questions Search