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    dccc5102's Avatar
    dccc5102 Posts: 2, Reputation: 1
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    #1

    May 31, 2008, 01:18 PM
    Screen shows black streaks, then monitor goes to sleep.
    After I turn on my computer, I get online, the monitor shows black streaks, then monitor goes to sleep mode. Sent to troubleshooting it says error message; stop 0x000000ea thread_stuck_in_device_driver(q293078). Something about need updated device drive for video card. Does anyone know what this all means, and how to correct or fix this problem? :eek:
    JBeaucaire's Avatar
    JBeaucaire Posts: 5,426, Reputation: 997
    Software Expert
    		  
    #2

    May 31, 2008, 03:17 PM
    You can try manually updating the driver for your graphics card, make sure you're connected to the internet before proceeding:

    Right-click on the MY COMPUTER icon on your desktop
    Select PROPERTIES > HARDWARE Tab > DEVICE MANAGER
    Click the + next to DISPLAY ADAPTER
    Double click your adapter (or the first item in the list if multiples appear)
    Click DRIVER > UPDATE DRIVER > choose (Automatic)
    Let it go through its process.
    Repeat for any other Adapters that were listed
    Reboot

    If no improvement, post your adapter details here and we'll see what we can find for you.
    JBeaucaire's Avatar
    JBeaucaire Posts: 5,426, Reputation: 997
    Software Expert
    		  
    #3

    May 31, 2008, 03:22 PM
    Funny, while verifying my steps worked, I did an internet search for updated drivers for MY video card. The "update driver" didn't download new ones, but I found ones 2 years newer on the manufacturers own website.

    Go figure.
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