[masaloi]

Hi,
This is my first visit to this site so THANKS for making this available.

OE6 has just produced an unusual problem I have never experienced before.

Whenever I click on the Send/Receive it just FREEZES


Bit of a mystery.. hope someone can help.

Thanks
masaloi

[Scleros]

This can be the result of many hard-to-troubleshoot things. Start with these:

1. Check your hard drive for errors. This is done with Scandisk utility in Windows versions prior to Windows 2000. In Windows 2000 and later, right click C: drive in My Computer, choose Properties, select Tools tab, and click Check Now button, and select all options, choose Yes when prompted and reboot computer. To see results of scan, you'll need to look for scan event in event viewer in Control Panel>Administrative Tools. If errors are found, visit hard drive vendor and download and create their diagnostic disk and run that.

2. If you have webmail access, login to your mail account and delete all SPAM and any funny looking messages. Corrupt or ill formatted messages can cause problems.

3. Verify firewall software is not blocking OE traffic.

4. Visit Microsoft Help and Support, search for "outlook express crashes" and review articles to see if any apply to your circumstances.

5. If you're running Windows 95, 98, or especially ME, it may be time for a complete computer rebuild.

[masaloi]

Ran chkdsk.. OK
Points 2 and 3 and 4 have been done also.

What actually is an Ethernet adaptor ?

[Scleros]

What actually is an Ethernet adaptor ?

Also known as network adapter or network interface card (NIC). It's the hardware that a network cable plugs into if you're connected to a network.


Something else to try:
Do you have antivirus software that scans incoming/outgoing mail? Update your virus definitions and then disable the mail scan portion and send/receive, but do not disable entire antivirus in case it works and you happen to download an email with a virus.