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    kellynicholaides's Avatar
    kellynicholaides Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Jan 8, 2008, 07:32 AM
    D drive not on My Computer; can't load software
    I have two removable CD Rom drives for this Dell Inspiring 3800.
    Both are not working.
    I am trying to install a hP printer and it is not even recognizing the software.
    The icon of My computer does not even show I have a D drive.
    What do I do now?
    I need to install this printer.
    ISneezeFunny's Avatar
    ISneezeFunny Posts: 4,175, Reputation: 821
    Ultra Member
    		  
    #2

    Jan 8, 2008, 07:41 AM
    1. Did the cd drives work before?

    If it worked before, and it does not work now, it could be one of few things:

    The drive has been disconnected internally
    The driver has been somehow uninstalled
    The drive is malfunctioning (but for BOTH to malfunction... is rare)
    The motherboard has decided to kick the cd drives

    As far as you trying to install the printer, you can just download the driver from hp's website.
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