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    uniquebeautio08's Avatar
    uniquebeautio08 Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Dec 12, 2007, 01:26 PM
    My printer won't print
    I have a lexmarkx1185 and my printer will not print out anything not even the test page and when I won't it to print it says printing started and nothing but a blank page will come out so please help me out I'm trying to print out a prom dress cause my prom is going to be here soon.. someone
    donf's Avatar
    donf Posts: 5,679, Reputation: 582
    Printers & Electronics Expert
    		  
    #2

    Dec 12, 2007, 02:01 PM
    Uni,

    Is the printer an Inkjet or laser printer? Does this printer have a front panel?

    If you are trying to print using the Postscript Emulator, you may have forgotten to put the "Showpage" operator into the final draft of the page.

    If you can save the file as a "Print File" and attach it to this item or a PM and it to me I can place it into an appropriate editor and see what the print file thinks it is doing.
    donf's Avatar
    donf Posts: 5,679, Reputation: 582
    Printers & Electronics Expert
    		  
    #3

    Dec 13, 2007, 01:40 PM
    Uni,

    Good afternoon. I'll be at the Lexmark Technical Support Headquarters next Thursday.

    If you can get the print file to me, I can analyse them on some of the lab's debugging tools and let you know what the printer is being told to do.
    Stringer's Avatar
    Stringer Posts: 3,733, Reputation: 770
    Business Expert
    		  
    #4

    Dec 14, 2007, 02:05 AM
    I know this may sound simple but have you tried to reboot?
    donf's Avatar
    donf Posts: 5,679, Reputation: 582
    Printers & Electronics Expert
    		  
    #5

    Dec 17, 2007, 10:37 AM
    UNI -
    Last call for your print to file. As I said I'll be at the Lexmark Labs and Technical sup[port Center in Lexington, KY on Thursday.

    Get me the file and I should be able to let you know why it is misbehaving.
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
    		  
    #6

    Dec 25, 2007, 05:25 PM
    Do you have ink
    donf's Avatar
    donf Posts: 5,679, Reputation: 582
    Printers & Electronics Expert
    		  
    #7

    Dec 28, 2007, 07:26 AM
    Uni,

    Since I have not received any response from you at all, I'm finished with this posting.
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