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    Lapanchira's Avatar
    Lapanchira Posts: 2, Reputation: 1
    New Member
    		  
    #1

    Nov 19, 2007, 09:25 PM
    It seems that I have a virus, I bought the Norton antivirus, I had it before, but I never updated it. I just bought a new Norton and unistalled the old one; while installing the new norton it was taking too long, after about 15 minutes I cancelled it and tried to install it again but it says: "another installer is currently running. Please wait for it to complete and try again". I have rebooted about three times and about 4 hours have passed but it still won't let me install it. Please help me!
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
    		  
    #2

    Nov 20, 2007, 07:32 AM
    First its not a good idea to piggyback your question on someone else's. This can lead to confusion. You should start a new thread. So I've moved your question to its own thread.

    I don't recommend Norton, this is actually one of the reasons, if you abort an install it can cause havoc. I suggest you go to Symantec's site and get their removal tool to try and clean out the partial install.
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