It seems that I have a virus, I bought the Norton antivirus, I had it before, but I never updated it. I just bought a new Norton and unistalled the old one; while installing the new norton it was taking too long, after about 15 minutes I cancelled it and tried to install it again but it says: "another installer is currently running. Please wait for it to complete and try again". I have rebooted about three times and about 4 hours have passed but it still won't let me install it. Please help me!