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    RickJ's Avatar
    RickJ Posts: 7,762, Reputation: 864
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    #1

    Oct 17, 2007, 04:17 AM
    Vista: Autoplay has stopped working
    I'm trying to install a downloaded .exe file. Software that I purchased.

    I run the "check online for a solution" and none is found.

    Here are the problem details:

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: setup.exe_Adobe India AutoPlay
    Application Version: 1.0.0.1
    Application Timestamp: 43438956
    Fault Module Name: epic_eula.dll
    Fault Module Version: 6.0.6000.16386
    Fault Module Timestamp: 4549bdc9
    Exception Code: c0000135
    Exception Offset: 00008fc7
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 1033
    Additional Information 1: 9d13
    Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
    Additional Information 3: 9d13
    Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

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    Any suggestions for the fix?

    Thanks!
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
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    #2

    Oct 17, 2007, 04:47 AM
    If it's just about AutoPlay then maybe this can help:
    Enable or Disable Windows Autorun / Autoplay feature?

    I'm not sure about the cause of the crash.
    RickJ's Avatar
    RickJ Posts: 7,762, Reputation: 864
    Uber Member
    		  
    #3

    Oct 17, 2007, 07:16 AM
    I've got Autorun set, for the Software category, to install or run the program. Coincidentally IE and Help does not work either. I think my kids have screwed up my new laptop... might be time to format it :(
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
    Uber Member
    		  
    #4

    Oct 17, 2007, 07:57 AM
    Time to make a new user account for the kids and be diligent about switching to it.
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