I'm trying to install a downloaded .exe file. Software that I purchased.

I run the "check online for a solution" and none is found.

Here are the problem details:

Problem signature:
Problem Event Name: APPCRASH
Application Name: setup.exe_Adobe India AutoPlay
Application Version: 1.0.0.1
Application Timestamp: 43438956
Fault Module Name: epic_eula.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000135
Exception Offset: 00008fc7
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 9d13
Additional Information 2: 1abee00edb3fc1158f9ad6f44f0f6be8
Additional Information 3: 9d13
Additional Information 4: 1abee00edb3fc1158f9ad6f44f0f6be8

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Any suggestions for the fix?

Thanks!

If it's just about AutoPlay then maybe this can help:
Enable or Disable Windows Autorun / Autoplay feature?

I'm not sure about the cause of the crash.

I've got Autorun set, for the Software category, to install or run the program. Coincidentally IE and Help does not work either. I think my kids have screwed up my new laptop... might be time to format it :(

Time to make a new user account for the kids and be diligent about switching to it.