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    alik001's Avatar
    alik001 Posts: 16, Reputation: 1
    New Member
    		  
    #1

    Jan 22, 2006, 10:14 AM
    Shut down problem
    I cannot shut down or restart unless I use "turn off" twice. On the first time the desktop becomes gray and that's all/
    XP+sp2 and with all updates
    THANKS
    Whiskey14's Avatar
    Whiskey14 Posts: 219, Reputation: 16
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    #2

    Jan 22, 2006, 04:25 PM
    Check out the following from Microsoft:

    http://support.microsoft.com/?kbid=308029
    alik001's Avatar
    alik001 Posts: 16, Reputation: 1
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    #3

    Jan 23, 2006, 10:47 AM
    Thanks
    A lot to read... :cool:
    Whiskey14's Avatar
    Whiskey14 Posts: 219, Reputation: 16
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    #4

    Jan 23, 2006, 01:09 PM
    True, there's a lot to read but as you saw, your problem could be caused by more than one thing. If you have any problems, let me know.
    fredg's Avatar
    fredg Posts: 4,926, Reputation: 674
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    #5

    Jan 23, 2006, 02:56 PM
    XP shutdown problem
    Hi, alik,
    I am not positive this will solve the shutdown issue, but I think it's worth a try.

    Go to Start / Control Panel / Performance and Maintenance / Power Options Tab.
    Then, click on APM; Enable Advanced Power Management Support.
    Click on Apply, then Ok.
    Re-boot.
    I do wish you the best of luck.
    alik001's Avatar
    alik001 Posts: 16, Reputation: 1
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    #6

    Jan 26, 2006, 09:34 AM
    Thanks
    But it not help:confused:
    Whiskey14's Avatar
    Whiskey14 Posts: 219, Reputation: 16
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    #7

    Jan 26, 2006, 09:49 AM
    Did you check what Microsoft offered at:


    http://support.microsoft.com/?kbid=308029
    alik001's Avatar
    alik001 Posts: 16, Reputation: 1
    New Member
    		  
    #8

    Jan 26, 2006, 10:27 AM
    Thanks for the interset and help
    The coming weekend will be devoted to that
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