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    mike6019's Avatar
    mike6019 Posts: 4, Reputation: 1
    New Member
    		  
    #1

    Mar 15, 2007, 12:00 PM
    Update alert
    I keep get a popup with the following"Update Alert" New version is available.Would you you like to download and install."I can click yes or no but nothing happens. How do I get rid of this?
    HVAC888's Avatar
    HVAC888 Posts: 674, Reputation: 75
    Senior Member
    		  
    #2

    Mar 15, 2007, 01:00 PM
    Could be a trojan or spyware. Disconnect your internet.

    Then run the usual maintenance procedures. Spybot, Adaware, ccleaner. Run in safe mode.

    Also follow Curlyben's advice here, see second post.
    mike6019's Avatar
    mike6019 Posts: 4, Reputation: 1
    New Member
    		  
    #3

    Mar 16, 2007, 08:23 PM
    How Do I Get Rid Of "update Alert" I Tried Every That Was Suggested?
    I found out I have a Troj-generi and I can't clean it or quaratine it either.Could this troj be the problem and how can I get rid of it
    Lowtax4eva's Avatar
    Lowtax4eva Posts: 2,467, Reputation: 190
    Ultra Member
    		  
    #4

    Mar 16, 2007, 08:27 PM
    you should be able to close the window by clicking the x in the top corner, don't click yes or no, does it say what the update is for? Maybe it's not spyware or a virus, to be sure its not spyware run spybot search & destroy, I don't know if this program was suggested but it's a free download.
    HVAC888's Avatar
    HVAC888 Posts: 674, Reputation: 75
    Senior Member
    		  
    #5

    Mar 16, 2007, 08:29 PM
    Can you try a system restore? Choose a date as far back as possible, or before this started to happen.
    HVAC888's Avatar
    HVAC888 Posts: 674, Reputation: 75
    Senior Member
    		  
    #6

    Mar 16, 2007, 08:34 PM
    Could it be this spyware? Call spydawn?
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