Ask Me Help Desk

Ask Me Help Desk (https://www.askmehelpdesk.com/forum.php)
-   Internet & the Web (https://www.askmehelpdesk.com/forumdisplay.php?f=177)
-   -   Update alert (https://www.askmehelpdesk.com/showthread.php?t=72418)

  • Mar 15, 2007, 12:00 PM
    mike6019
    Update alert
    I keep get a popup with the following"Update Alert" New version is available.Would you you like to download and install."I can click yes or no but nothing happens. How do I get rid of this?
  • Mar 15, 2007, 01:00 PM
    HVAC888
    Could be a trojan or spyware. Disconnect your internet.

    Then run the usual maintenance procedures. Spybot, Adaware, ccleaner. Run in safe mode.

    Also follow Curlyben's advice here, see second post.
  • Mar 16, 2007, 08:23 PM
    mike6019
    How Do I Get Rid Of "update Alert" I Tried Every That Was Suggested?
    I found out I have a Troj-generi and I can't clean it or quaratine it either.Could this troj be the problem and how can I get rid of it
  • Mar 16, 2007, 08:27 PM
    Lowtax4eva
    you should be able to close the window by clicking the x in the top corner, don't click yes or no, does it say what the update is for? Maybe it's not spyware or a virus, to be sure its not spyware run spybot search & destroy, I don't know if this program was suggested but it's a free download.
  • Mar 16, 2007, 08:29 PM
    HVAC888
    Can you try a system restore? Choose a date as far back as possible, or before this started to happen.
  • Mar 16, 2007, 08:34 PM
    HVAC888
    Could it be this spyware? Call spydawn?

  • All times are GMT -7. The time now is 06:58 AM.