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New Member
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Aug 23, 2006, 04:56 PM
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Computer cant get on internet
It worked fine about an hour ago but I moved it and got it all set up and now the internet won't work:mad: . I put the internet wire into this computer and turned off the wireless network and it worked on this computer:confused: . Any thoughts:confused:
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Senior Member
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Aug 24, 2006, 07:54 AM
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We'll need some more information please. Can you describe your setup and why and where you moved the computer?
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New Member
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Aug 24, 2006, 08:11 AM
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Its running windows 2000 with linksys hub. I moved it to the other room and moved the modem and hub with it I have the modem and hum hooked up right but I'm using this computer wirelessly and I'm having no problems on this one. So I'm thinking something is loose inside the computer but I don't know what it could be:(
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Senior Member
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Aug 24, 2006, 08:17 AM
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Do you have more than one network socket in the back of the computer. If so one could be disabled, try the other one!
Do you have a fixed IP address on the 2000 machine? Are you using the same IP address for the laptop? Both machines need different ip addresses (last number only) but the same subnet mask and default gateway settings.
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New Member
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Aug 24, 2006, 08:22 AM
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There is only one socket in the back. Dose only the ip address have to be different?
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Computer Expert and Renaissance Man
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Aug 24, 2006, 09:37 AM
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More info please. I assume you have cable or DSL. So you have a wire going into a broadband modem and then into a wireless router, it's that correct? You have another PC that connects to the Internet wirelessly and that's working, correct? The PC you moved is wired into the router, correct?
So the wire from the moved PC, where does that go and how does it connect to the router? What type of router?
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Senior Member
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Aug 24, 2006, 09:56 AM
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Originally Posted by thehaggardcat
there is only one socket in the back. dose only the ip address have to be different?
Have you set your IP addresses manually? If you are getting an automatic IP address from the router this will not be a problem. If you set them manually they all have to be different.
For Example:
Router = 192.168.0.1
PC1 = 192.168.0.2
Laptop1 = 192.168.0.3
this setup is fine, both the PC and the laptop will have a gateway of 192.168.0.1 and a subnet mask of 255.255.255.0
if both the PC and laptop were using 192.168.0.2 for the connection then one would not connect (or possibly both) as there is a conflict.
I hope this helps to clarify the IP settings. Please let me know if this relates to your situation.
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New Member
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Aug 24, 2006, 09:58 AM
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They are set to automatically get the ip
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New Member
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Aug 24, 2006, 10:01 AM
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Originally Posted by ScottGem
More info please. I assume you have cable or DSL. So you have a wire going into a broadband modem and then into a wireless router, its that correct? You have another PC that connects to the Internet wirelessly and that's working, correct? The PC you moved is wired into the router, correct?
So the wire from the moved PC, where does that go and how does it connect to the router? What type of router?
I have dsl
The PC conects to a port in my wireless linksys router
My xbox 360 also connects to another port on the router and it works fine
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Computer Expert and Renaissance Man
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Aug 24, 2006, 10:09 AM
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Ok so the moved PC is patched directly into a port on the router? Is the port ligths showing activity? Is there an activity lite on the network adapter on the PC? Does the PC pick up an IP? Can you ping the router, can you ping a website (like this one)?
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New Member
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Aug 24, 2006, 10:17 AM
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Ativity lights are on
I don't know how to make it ping a web site
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Computer Expert and Renaissance Man
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Aug 24, 2006, 10:21 AM
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From a command prompt type:
Ping www.askmehelpdesk.com
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New Member
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Aug 24, 2006, 10:26 AM
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That computer isn't leting me bring up a command promt
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Computer Expert and Renaissance Man
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Aug 24, 2006, 10:58 AM
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What are you doing to get to one? What happens when you try? What version of Windows? You really have to try giving us more info when responding.
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New Member
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Aug 24, 2006, 11:06 AM
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To get a command promt I'm clicking run and typing in command and it pops up but then it give me some lame error and closes
I'm running windows 2000 professional
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Uber Member
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Aug 24, 2006, 11:21 AM
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How about stepping back for a moment. Skip using the wireless router and plug directly into your DSL modem THEN try to make a connection. That should be your first troubleshooting step.
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New Member
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Aug 24, 2006, 11:30 AM
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Originally Posted by NeedKarma
How about stepping back for a moment. Skip using the wireless router and plug directly into your DSL modem THEN try to make a connection. That should be your first troubleshooting step.
That doesn't work the light on the eth card doesn't even light up:(
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Uber Member
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Aug 24, 2006, 11:49 AM
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Does that card show up in Device Manager?
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New Member
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Aug 24, 2006, 11:56 AM
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Yes it dose
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Uber Member
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Aug 24, 2006, 12:28 PM
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Try another ethernet cable.
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