AVG + Stinger--Compatible?
Hi,
A while back, I worked on someone's PC, and did nothing to it but do virus and spyware scans. I carry McAfee's Stinger standalone program with me on a USB drive and I used this on her PC. It found nothing.
This person had AVG on the PC as well, but I did not run it, as I have never used it before and because of this, didn't want to mess with it! This person has called back saying that I almost crashed her computer, made numerous spyware infect her system, and made her AVG stop updating and even running at all.
The AVG support crew told her that AVG can't be running when another virus scanner is running, as this will give false positives, and generally wreak havoc. I did remove some minor spyware using Spybot, but I fail to see how I caused this person's problems.
My question (at last!) is whether the AVG techs are correct--did I screw up by using Stinger? Thanks in advance to anyone who can reply.
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