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    marycurry's Avatar
    marycurry Posts: 2, Reputation: 1
    New Member
    		  
    #1

    Apr 22, 2014, 01:07 PM
    Glacier Bay toilet will not flush.
    Our top duo flush Glacier Bay toilet will not flush. I have tried to purchase the replacement part and have not been able to locate. Do you have any recomendation? I would think if Lowe's or Home Depot carries your product then they should have replacement parts. However I also would think this would last longer. I have two of these toilets and seem to have problem with only one. Thanks
    massplumber2008's Avatar
    massplumber2008 Posts: 12,832, Reputation: 1212
    Senior Plumbing Expert
    		  
    #2

    Apr 22, 2014, 04:09 PM
    Contact home depot tech. support directly...with any luck the parts are under warranty and they can send a parts spec. sheet and the parts for free! Give them a call at:

    1-800-466-3337

    Please let us know how this works out and update the thread...can help others down the road, OK?

    Mark
    marycurry's Avatar
    marycurry Posts: 2, Reputation: 1
    New Member
    		  
    #3

    Apr 22, 2014, 05:17 PM
    I have already been to Lowe's and they didn't have the parts available
    massplumber2008's Avatar
    massplumber2008 Posts: 12,832, Reputation: 1212
    Senior Plumbing Expert
    		  
    #4

    Apr 22, 2014, 05:51 PM
    Hi Mary

    Lowes and Home depot stock a whole lot of stuff, but the stuff that they don't stock (and that is usually under warranty) can usually be found by contacting their tech. support departments...;)

    In your case, glacier bay is a home depot product, so contact them by calling them here: 1-800-466-3337. This number should lead you to the right people to help with this!

    Mark
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