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    57 Trout's Avatar
    57 Trout Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Feb 11, 2014, 07:31 PM
    State Water Heater w/Power Vent – Censible, Model PRV 50
    I am having trouble with my water heater pilot not igniting. The Water heater is 1 1/2 years old with electronic ignition. The ignite gets "red hot" but does not light the burner. I suspect there is a problem with the gas valve or something needs cleaned or adjusted.
    parttime's Avatar
    parttime Posts: 1,440, Reputation: 113
    Ultra Member
    		  
    #2

    Feb 12, 2014, 05:16 AM
    Hi trout and welcome, contacting State has been helpful in the past so may benefit you. Check the link below. Good luck.


    Standard Gas Control Water Heaters - Filter Cleaning
    massplumber2008's Avatar
    massplumber2008 Posts: 12,832, Reputation: 1212
    Senior Plumbing Expert
    		  
    #3

    Feb 12, 2014, 10:58 AM
    That link is not right, Parttime...;) Here is the correct link, 57Trout:

    State Industries | Customer Service | Cross Reference Guide

    Power vent water heaters are VERY hard to troubleshoot over the internet, typing back and forth and back and forth. Contact State industries at the link above and talk with tech. support when they contact you. Have an electrical tester handy and they should be able to zone you in on the exact issue. For now, my guess is that the power vent is having a problem...;)

    Good luck!

    Mark
    parttime's Avatar
    parttime Posts: 1,440, Reputation: 113
    Ultra Member
    		  
    #4

    Feb 12, 2014, 11:06 AM
    Oops sorry, thanks Mark. I'm glad your around to keep me lined out. You're the man.
    massplumber2008's Avatar
    massplumber2008 Posts: 12,832, Reputation: 1212
    Senior Plumbing Expert
    		  
    #5

    Feb 12, 2014, 11:37 AM
    Got your back just like you got mine, PT...:)
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