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    heck's Avatar
    heck Posts: 1, Reputation: 1
    New Member
    		  
    #1

    Jan 18, 2014, 03:11 PM
    Installation of sterling bathtub
    I have a sterling tub surround kit. The tub came with a part for under the tub support.The part is shaped like a cone and is made out a composit material.The tub has insets for 4 of these but I only got one.I would like to know where to get more or what I could use in place.I went to home depote but they couldn't help. I also tried on line for parts .No help Thanks, heck!
    ma0641's Avatar
    ma0641 Posts: 15,675, Reputation: 1012
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    #2

    Jan 18, 2014, 03:18 PM
    Sterling.com. "Contact Sterling" in right corner of header bar.
    massplumber2008's Avatar
    massplumber2008 Posts: 12,832, Reputation: 1212
    Senior Plumbing Expert
    		  
    #3

    Jan 18, 2014, 03:53 PM
    Brian meant:

    www.Sterlingplumbing.com

    Either contact the people that you purchased this tub from as they are usually required to make things right, or I would return the tub to them...that, or contact the people at sterling (KOHLER company) above...should be able to help you!

    I strongly suggest that you bed this tub in a BEDDING SUBSTRATE (ask sterling) as well as adding the supports. This Vikrell material can be tricky and can get hairline cracks if not bedded properly!

    Mark
    ma0641's Avatar
    ma0641 Posts: 15,675, Reputation: 1012
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    #4

    Jan 18, 2014, 03:54 PM
    Yep, you are right.
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