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-   -   Installation of sterling bathtub (https://www.askmehelpdesk.com/showthread.php?t=781750)

  • Jan 18, 2014, 03:11 PM
    heck
    Installation of sterling bathtub
    I have a sterling tub surround kit. The tub came with a part for under the tub support.The part is shaped like a cone and is made out a composit material.The tub has insets for 4 of these but I only got one.I would like to know where to get more or what I could use in place.I went to home depote but they couldn't help. I also tried on line for parts .No help Thanks, heck!
  • Jan 18, 2014, 03:18 PM
    ma0641
    Sterling.com. "Contact Sterling" in right corner of header bar.
  • Jan 18, 2014, 03:53 PM
    massplumber2008
    Brian meant:

    www.Sterlingplumbing.com

    Either contact the people that you purchased this tub from as they are usually required to make things right, or I would return the tub to them...that, or contact the people at sterling (KOHLER company) above...should be able to help you!

    I strongly suggest that you bed this tub in a BEDDING SUBSTRATE (ask sterling) as well as adding the supports. This Vikrell material can be tricky and can get hairline cracks if not bedded properly!

    Mark
  • Jan 18, 2014, 03:54 PM
    ma0641
    Yep, you are right.

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