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    MrsThompson624's Avatar
    MrsThompson624 Posts: 1, Reputation: 1
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    #1

    Apr 25, 2012, 09:12 PM
    Kenmore side-by-side freezer is cold but not freezing, refrigerator seems fine
    Wall in between the two sides was really hot, vacuumed out the fan and the wall cooled to normal temp. Next day we noticed that the freezer side was cold but not freezing anything. Refrigerator side seems fine. It's 12 years old so the question is... repair? Or replace?
    drtom4444's Avatar
    drtom4444 Posts: 3,282, Reputation: 145
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    #2

    Apr 26, 2012, 09:35 PM
    It sounds like you still do not have it clean enough. You have to wash out the coils with soap and water, vacuuming them out does not remove greasey dirt that you have in a kitchen. Also, you could have a problem with the defrost system. Remove cover to coils in freezer and see if they are full of ice. If so, let me know and I will tell you what to do. If it is full of ice look at heater at bottom of coils and see if it's burned in two.

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