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curiousdale · Aug 12, 2011, 10:59 AM

My battery was holding a charge and I was getting more than an hour of time out of it. The battery is one year old. I had plugged it in and had left it over the weekend. My son unplugged the unit for me. When I went to turn the laptop on it had no power. I plugged it into the charger and used the laptop. As soon as I unplug the charger the laptop shuts off. I have removed the battery and re-installed it. I have also used a different Acer AC power adapter that I know from previous experience to work. When I look at the power meter it shows a level of 0% with an X through the middle of the battery. I do not mind ordering a battery, but do not want to do this and then find out that my laptop is toast.

NeedKarma · Aug 12, 2011, 11:27 AM

Originally Posted by curiousdale

I have also used a different Acer AC power adapter that I know from previous experience to work.

Unless that adapter is for the exact same model it may have accelerated the death of the battery. Using a non-original ac adapter can fry the battery and do damage to the circuits of the laptop if it doesn't deliver the same voltage and amps.

curiousdale · Aug 12, 2011, 11:33 AM

Thanks for getting back. I have confirmed that the two AC adapter's are exactly the same model numbers and manufacturer

carl97 · Nov 10, 2011, 05:07 PM

It is very possible that you DC Socket or so called powerjack that has failed.
Check www.powerjackrepair.com to diagnose the problem.
They are very good and helped me loads.

carl97 · Nov 10, 2011, 05:08 PM

It is very possible that you DC Socket or so called powerjack that has failed.
Check www.powerjackrepair.com to diagnose the problem.
They are very good and helped me loads.

carl97 · Nov 10, 2011, 05:10 PM

Sorry about my duplicate reply, Was an issue with the website refresh.
I can't seam to remove it.

curiousdale · Nov 10, 2011, 06:10 PM

Thanks all for getting back to me. I bought a new battery and the problem has been solved.