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-   -   Acer travelmate 5720 suddenly will not charge (https://www.askmehelpdesk.com/showthread.php?t=592417)

  • Aug 12, 2011, 10:59 AM
    curiousdale
    Acer travelmate 5720 suddenly will not charge
    My battery was holding a charge and I was getting more than an hour of time out of it. The battery is one year old. I had plugged it in and had left it over the weekend. My son unplugged the unit for me. When I went to turn the laptop on it had no power. I plugged it into the charger and used the laptop. As soon as I unplug the charger the laptop shuts off. I have removed the battery and re-installed it. I have also used a different Acer AC power adapter that I know from previous experience to work. When I look at the power meter it shows a level of 0% with an X through the middle of the battery. I do not mind ordering a battery, but do not want to do this and then find out that my laptop is toast.
  • Aug 12, 2011, 11:27 AM
    NeedKarma
    Quote:

    Originally Posted by curiousdale View Post
    I have also used a different Acer AC power adapter that I know from previous experience to work.

    Unless that adapter is for the exact same model it may have accelerated the death of the battery. Using a non-original ac adapter can fry the battery and do damage to the circuits of the laptop if it doesn't deliver the same voltage and amps.
  • Aug 12, 2011, 11:33 AM
    curiousdale
    Thanks for getting back. I have confirmed that the two AC adapter's are exactly the same model numbers and manufacturer
  • Nov 10, 2011, 05:07 PM
    carl97
    It is very possible that you DC Socket or so called powerjack that has failed.
    Check www.powerjackrepair.com to diagnose the problem.
    They are very good and helped me loads.
  • Nov 10, 2011, 05:08 PM
    carl97
    It is very possible that you DC Socket or so called powerjack that has failed.
    Check www.powerjackrepair.com to diagnose the problem.
    They are very good and helped me loads.
  • Nov 10, 2011, 05:10 PM
    carl97
    Sorry about my duplicate reply, Was an issue with the website refresh.
    I can't seam to remove it.
  • Nov 10, 2011, 06:10 PM
    curiousdale
    Thanks all for getting back to me. I bought a new battery and the problem has been solved.

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