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    USADreams's Avatar
    USADreams Posts: 12, Reputation: 1
    New Member
     
    #1

    Oct 27, 2011, 11:48 AM
    NY State Support always says Office Closed
    My employer had reported my income on a wrong social ! And hence NY State Tax Department denied me refund . When I try to call any of numbers on NY State website it says "Office is currently closed call during normal business hours"! This happens whatever time I call . Can anyone help me what numbers should I call to ? I tried these numbers
    http://www.tax.ny.gov/help/contact/telephone.htm

    Thanks
    twinkiedooter's Avatar
    twinkiedooter Posts: 12,172, Reputation: 1054
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    #2

    Oct 27, 2011, 01:27 PM
    You may have to go there in person to straighten this mess out. Money is tight and a lot of fripperies like real people to answer the phones is something they can do without now. You probably could not have solved this over the phone anyway.
    Fr_Chuck's Avatar
    Fr_Chuck Posts: 81,301, Reputation: 7692
    Expert
     
    #3

    Oct 27, 2011, 04:55 PM
    This is beyond a phone call, you will need your payroll records, and other info and a personal visit most likely.

    BUT your work place may have some liability in this

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