[xiangyangq]

My shower in master bathroom hasn't been used for a while. I turned on the shower faucet today but no water was coming out. Both the sink and toilet in the master bathroom have water. Thus I don't know what happened to the shower.

The shower head is from Moen. I removed the faucet handle, pulled the cartridge out, and brought the cartridge to the Home Depot store. I was told that this cartridge is for Price Pfister Avante and this needs to be replaced. I replaced the cartridge but still no water coming out.

I found the pipe does have water. If I didn't push the cartridge in completely, I will see water coming from the sprout below and leak around the cartridge once I turn on the water valve to the house. However, once I pushed it in, whatever how I turn the handle, no water is out.

Can anybody share your experience? Thanks.

[ballengerb1]

Shut off your main, remove the cartridge and cover the hole with a tightly held towel. Have someone briefly turn on the main? What happened when you did this?

[xiangyangq]

Ballengerb1, thanks for your response. If I did what you instructed, I will see water coming out.

[ballengerb1]

Yes, water should come out of the valve body if the cartridge has been removed. Did you get water?

[xiangyangq]

Water is coming out from shower now. Thanks to Ballengerb1. New cartridge fixed the problem!

[ballengerb1]

You are welcome.