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    curiousdale's Avatar
    curiousdale Posts: 5, Reputation: 1
    New Member
     
    #1

    Aug 12, 2011, 10:59 AM
    Acer travelmate 5720 suddenly will not charge
    My battery was holding a charge and I was getting more than an hour of time out of it. The battery is one year old. I had plugged it in and had left it over the weekend. My son unplugged the unit for me. When I went to turn the laptop on it had no power. I plugged it into the charger and used the laptop. As soon as I unplug the charger the laptop shuts off. I have removed the battery and re-installed it. I have also used a different Acer AC power adapter that I know from previous experience to work. When I look at the power meter it shows a level of 0% with an X through the middle of the battery. I do not mind ordering a battery, but do not want to do this and then find out that my laptop is toast.
    NeedKarma's Avatar
    NeedKarma Posts: 10,635, Reputation: 1706
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    #2

    Aug 12, 2011, 11:27 AM
    Quote Originally Posted by curiousdale View Post
    I have also used a different Acer AC power adapter that I know from previous experience to work.
    Unless that adapter is for the exact same model it may have accelerated the death of the battery. Using a non-original ac adapter can fry the battery and do damage to the circuits of the laptop if it doesn't deliver the same voltage and amps.
    curiousdale's Avatar
    curiousdale Posts: 5, Reputation: 1
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    #3

    Aug 12, 2011, 11:33 AM
    Thanks for getting back. I have confirmed that the two AC adapter's are exactly the same model numbers and manufacturer
    carl97's Avatar
    carl97 Posts: 3, Reputation: 1
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    #4

    Nov 10, 2011, 05:07 PM
    It is very possible that you DC Socket or so called powerjack that has failed.
    Check www.powerjackrepair.com to diagnose the problem.
    They are very good and helped me loads.
    carl97's Avatar
    carl97 Posts: 3, Reputation: 1
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    #5

    Nov 10, 2011, 05:08 PM
    It is very possible that you DC Socket or so called powerjack that has failed.
    Check www.powerjackrepair.com to diagnose the problem.
    They are very good and helped me loads.
    carl97's Avatar
    carl97 Posts: 3, Reputation: 1
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    #6

    Nov 10, 2011, 05:10 PM
    Sorry about my duplicate reply, Was an issue with the website refresh.
    I can't seam to remove it.
    curiousdale's Avatar
    curiousdale Posts: 5, Reputation: 1
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    #7

    Nov 10, 2011, 06:10 PM
    Thanks all for getting back to me. I bought a new battery and the problem has been solved.

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