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    NORFOLKJ's Avatar
    NORFOLKJ Posts: 1, Reputation: 1
    New Member
    		  
    #1

    May 8, 2011, 04:41 AM
    Password protected drive
    Hi
    I just purchase a 320 gb my passport ultra-portable hard drive it ask for a pass word to open i have read
    Every thing in the in manual, it show no pass word. How can i reset the system or get a p/w.
    ScottGem's Avatar
    ScottGem Posts: 64,966, Reputation: 6056
    Computer Expert and Renaissance Man
    		  
    #2

    May 8, 2011, 05:11 AM

    I suspect it may have been a returned drive. Have you tried formatting it? Calling Western Digital tech support? Take it back to the store?
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