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stephanie4 · Sep 10, 2009, 03:19 PM

Hello, I was just wondering about my hot water in the pipes in the upstairs bath tub. My problem is is that the hot water comes out of the pipe really low but the cold water gushes out. I checked the spout and took it off but the hot water is still coming out slow. What could be the problem? Anyone have an idea? Thank!

afaroo · Sep 10, 2009, 03:28 PM

Need more info, what is the brandand and model number of your faucet? Thanks.

John

stephanie4 · Sep 10, 2009, 03:33 PM

I don't know. It's been there for years.

afaroo · Sep 10, 2009, 03:34 PM

Is it a one handle or two knobs/ knobs?

John

afaroo · Sep 10, 2009, 03:37 PM

Originally Posted by stephanie4

i checked the spout and took it off but the hot water is still coming out slow. what could be the problem? anyone have an idea? thank!

What do you mean by took off the spout but hot water is still coming out slow?

stephanie4 · Sep 10, 2009, 03:38 PM

Why would the cold gush out and not the hot?

stephanie4 · Sep 10, 2009, 03:40 PM

I took off the spout and turned the hot water back on so it was coming out of the pipe. It's a one handle you pull it out and turn it to hot or cold.

mygirlsdad77 · Sep 10, 2009, 03:48 PM

Could be a problem in the cartridge, but not likely. Now,, this is very important,, do you notice any difference at all between the hot and cold pressure in all other fixtures of the house? If you do, you most likely have plugged dielectric unions on the water heater, this would cause hot water pressure(actaully volume) to be lower than cold water. Please answer this question and we will try to help you out. Lee.

afaroo · Sep 10, 2009, 03:51 PM

The tub spout has nothing to do with hot or cold flow, the hot and cold water is coming out from the faucet to the tub spout, if you have hot water flow the problem is inside your faucet there may be debris stuck inside the hot port, you need to remove the handle and remove the cartridge.

To remove the cartridge shut off the water to tub, remove the handle and the cartridge, turn on the water for a few seconds to flush out all the debris out of the faucet, install the cartridge and the handle and check if it is OK, if not come back and we will tell you what the next step, Thanks is.

John

ballengerb1 · Sep 10, 2009, 03:56 PM

Do you have one handle or two? Any chance of a picture?

afaroo · Sep 10, 2009, 03:59 PM

Bob,

One handle in post #8, Thanks.

John

ballengerb1 · Sep 10, 2009, 04:02 PM

I must be blind, I still do not see that she ever says one handle, where are those darn glasses anyway.

afaroo · Sep 10, 2009, 04:04 PM

Come on you not blind you just missed or you are checking on us, Thanks.

Regards,
John

stephanie4 · Sep 10, 2009, 04:04 PM

No I don't have a problem anywhere else in the house. Just in the one bath tub.

ballengerb1 · Sep 10, 2009, 04:05 PM

Found it, post #7

stephanie4 · Sep 10, 2009, 04:06 PM

Yes, to let you know again it's one handle that pulls out and turns to hot or cold. Lol!

stephanie4 · Sep 10, 2009, 04:07 PM

Could it be just the hot water pipe?

mygirlsdad77 · Sep 10, 2009, 04:09 PM

Sounds like a moen. I suggest pulling the cartridge and replacing with a new one.

afaroo · Sep 10, 2009, 04:13 PM

Yes Bob post #7 not #8 now we are even.

Hi Stephanie,

Please read Mygirlsdad post #8 and check the other fixtures

afaroo · Sep 10, 2009, 04:18 PM

If hot water in all other fixtures are OK, I agree with MGD the problem is with your cartridge or debris inside your faucet, you need to remove it and try to flush out debris from the faucet if that would not help, you need to replace it, and you can get a new one from Moen for free, Thanks.

John