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    cesar44's Avatar
    cesar44 Posts: 12, Reputation: 1
    New Member
    		  
    #1

    Aug 6, 2009, 10:12 AM
    HP Deskjet 960c Printer
    I replaced both ink cartridges on my hp deskjet 960c printer. I purchased new HP cartdriges, not refilled or other brand. The black print work is good, but the color of pictures are coming out like one color "reddish." I run the clean service but still the same. The test page shows a good black printing, but the "dots" showing the different colors are only red, pink and yellow. I think its missing green and blue.
    Any recommendations?
    I will appreciate any help. Thank you.
    KISS's Avatar
    KISS Posts: 12,510, Reputation: 839
    Uber Member
    		  
    #2

    Aug 6, 2009, 10:22 AM

    Take the cartridge out and moisten a lint free cloth with water. Wipe the head, install and clean the head.
    cesar44's Avatar
    cesar44 Posts: 12, Reputation: 1
    New Member
    		  
    #3

    Aug 6, 2009, 04:22 PM

    I did the cleaning procedure but still not getting all the colors.
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