[jillim]

I had my hair lightened about three weeks ago, it was medium brown, I wanted to go a silver colour, my hairdresser bleached up my hair then toned it with wella's Champagne ice, this left my hair a golden shade! I was then advised to try a toner called frosty milkshake, which did give me the shade I wanted but it seems to wash out quickly and go golden again what can I do :(

[Perito]

I had my hair lightened about three weeks ago, it was medium brown, I wanted to go a silver colour. My hairdresser bleached my hair then toned it with Wella's champagne ice. This left my hair a golden shade! I was then advised to try a toner called frosty milkshake which did give me the shade I wanted but it seems to wash out quickly and go golden again what can I do :(

Unfortunately, you've discovered the very common problem of color fade. Continually toning simply makes the hair more and more porous. There is not an easy answer. I generally advise people with double-processed hair to tone with demi-permanents -- preferably an acidic demi-perm. These are the gentlest products around. They can also sometimes be more resistant to fading than "permanent" toners -- especially on porous hair.

Let me google that for you - Acid demi-perm hair coloring

I know many people who decide to tone each time they shampoo with a temporary haircoloring. Roux Fanci-Ful rinses are the most popular.

Bore alert! Chemistry lesson: By the way, acidic demi-perms aren't really what most people would consider acidic, but most haircoloring is basic so this is acidic compared to that. On the pH scale, 7 is perfectly neutral; below 7 is acidic and above 7 is basic. Strong acids have pHs around 1 or 2 or lower. Vinegar has a pH of around 4.4. Most tap water has a pH of 5.6-6 (carbon dioxide dissolves in water and makes it slightly acidic). Acidic demi perms have pHs in the 6.8 to 7 range -- just slightly more acidic than neutral.