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    R1200GSA's Avatar
    R1200GSA Posts: 7, Reputation: 1
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    #1

    Jun 10, 2009, 05:14 PM
    Hampton Bay Ceiling Fan Light Not Working
    Windward II Unit, has fan and light. The fan works but the light now does not. Replaced bulb, replaced ballast, replaced batteries in remote... slowly running out of ideas. The remote still works for the fan. Read on another post something about toggling the remote. I assume if the fan works the toggles are set correctly? Any other ideas?
    ballengerb1's Avatar
    ballengerb1 Posts: 27,378, Reputation: 2280
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    #2

    Jun 10, 2009, 05:28 PM

    Power is reaching the receiver but apparently no getting out down the blue wire to the light. Inspect the connections in the canopy but it may just be a bad receiver or transmiter. Try holding down the light button for about 5 seconds, anything change? Does it have pull chains?
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    R1200GSA Posts: 7, Reputation: 1
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    #3

    Jun 10, 2009, 05:32 PM
    A few other details... the light is a 30W circular fluorescent with 4 pin connector. No pull chains on the fan. Ballast is 36W. Light is firmly mounted and never wobbled.
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    ballengerb1 Posts: 27,378, Reputation: 2280
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    #4

    Jun 10, 2009, 05:34 PM

    Have you checked the bulb, could be just burned out or bad ballast. Put your test leds on the bulb pins
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    R1200GSA Posts: 7, Reputation: 1
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    #5

    Jun 10, 2009, 05:35 PM
    [QUOTE=ballengerb1;1789722]Power is reaching the receiver but apparently no getting out down the blue wire to the light. Inspect the connections in the canopy but it may just be a bad receiver or transmiter. Try holding down the light button for about 5 seconds, anything change? Does it have pull chains?

    Tried holding down the light button for 5 seconds and longer. It simply increases and decreases as a percentage of brightness on the remote - nothing else happens.
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    R1200GSA Posts: 7, Reputation: 1
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    #6

    Jun 10, 2009, 05:37 PM
    [QUOTE=ballengerb1;1789738]Have you checked the bulb, could be just burned out or bad ballast. Out your test leds on the bulb pins

    As mentioned above, I purchased replacement bulb and new ballast - it's something else.
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    ballengerb1 Posts: 27,378, Reputation: 2280
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    #7

    Jun 10, 2009, 05:38 PM

    Did you test for power right at the bulb pins? No power would mean a bad receiver or transmitter.
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    R1200GSA Posts: 7, Reputation: 1
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    #8

    Jun 10, 2009, 05:42 PM
    [QUOTE=ballengerb1;1789750]Did you test for power right at the bulb pins? No power would mean a bad receiver or transmitter.

    The bulb is brand new, and I'm not convinced the old one was bad. I started replacing everything I could think of but there seems to be another problem. When you say receiver and transmitter, what are you referring to? Where are they - sorry, my forte is sports not handymanism.
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    ballengerb1 Posts: 27,378, Reputation: 2280
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    #9

    Jun 10, 2009, 05:44 PM

    The transmitter is the thing in your hand, the remote as you call it. It sends a signal to a wired box inside the canopy, the box is the receiver.
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    #10

    Jun 10, 2009, 05:46 PM
    [QUOTE=ballengerb1;1789765]The transmitter is the thing in your hand, the remote as you call it. It sends a signal to a wired box inside the canopy, the box is the receiver.

    Got it. Well if the receiver works for the fan should it not also be OK for the light?
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    ballengerb1 Posts: 27,378, Reputation: 2280
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    #11

    Jun 10, 2009, 05:50 PM

    Different frequencies for each function. I am going to share this post with another guy who does more repiars than me, maybe he will have some additional thoughts, watch for ceilingfanrepiars comments.
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    R1200GSA Posts: 7, Reputation: 1
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    #12

    Jun 10, 2009, 06:03 PM
    [QUOTE=ballengerb1;1789782]Different frequencies for each function. I am going to share this post with another guy who does more repiars than me, maybe he will have some additional thoughts, watch for ceilingfanrepiars comments.

    Thank you for your help - will he post on this thread?
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    ballengerb1 Posts: 27,378, Reputation: 2280
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    #13

    Jun 10, 2009, 06:41 PM

    Once ceilingfanrepairs reads my message he will attach a reply looking much like mine, just more accurate. LOL
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    ceilingfanrepair Posts: 5,733, Reputation: 109
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    #14

    Jun 30, 2009, 01:29 PM

    The ballast you replaced, did you get the replacement from Hampton bay?

    Honestly, I would suggest just replacing the fan. These are junk they are inundated with problems. Especially if you're having to spend money on replacement parts

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