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    chocolate 1's Avatar
    chocolate 1 Posts: 2, Reputation: 1
    New Member
    		  
    #1

    Jun 9, 2009, 07:00 AM
    can't print anything online.
    I have uninstalled Lexmark X75 and reinstalled it, and it still won't work.

    What's the solution?

    Chocolate 1
    donf's Avatar
    donf Posts: 5,679, Reputation: 582
    Printers & Electronics Expert
    		  
    #2

    Jun 9, 2009, 09:54 AM
    Sorry, but I need some help with this question.

    1) I need you define whether you are using the term, "Online" to define Printing for Internet sources or from an application such
    As Outlook Express?

    2) Can you print to the printer with a local connection?

    3) Have you recently replaced an ink cartridge? If so, are you using a Lexmark Factory New cartridge? Lexmark considers using an OEM
    Cartridge or a refilled cartridge to be product tampering and will void the warranty.

    Most Lexmark printers have the intelligence in them to identify an incorrect cartridge and block further printing.

    Please respond back to me so that I can assist you further.
    chocolate 1's Avatar
    chocolate 1 Posts: 2, Reputation: 1
    New Member
    		  
    #3

    Jun 9, 2009, 10:13 AM
    To DONF


    I want to print an email I received.

    I can use the printer off line, but not when I'm connected to the internet.

    I've gone through the manual for the printer and the Dell manual to no avail.

    Help!
    donf's Avatar
    donf Posts: 5,679, Reputation: 582
    Printers & Electronics Expert
    		  
    #4

    Jun 9, 2009, 10:40 AM

    I suspect that you have a problems with Windows Outlook Express or IE.

    Please search the Windows knowledge base and I'm pretty sure the failure's there. I say this because that's where I got the information to fix the same problem on my wife's PC.
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