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    Richard1907's Avatar
    Richard1907 Posts: 2, Reputation: 1
    New Member
    		  
    #1

    Jun 3, 2009, 01:22 PM
    Flapper Leak
    I have a Toto Ultra Max toilet that is only a couple of months old and the flapper leaks--I replaced the flapper with a new Toto flapper and it continues to slowly leak. The flapper seat seems to be OK. Any suggestions?
    Thanks
    Richard1907
    ballengerb1's Avatar
    ballengerb1 Posts: 27,378, Reputation: 2280
    Home Repair & Remodeling Expert
    		  
    #2

    Jun 3, 2009, 02:41 PM

    Toto makes a good product but if you tried 2 flappers and still have a leak I'd start thinking of replacing the whole flush valve. Rub your finger around the lip of the seat to check for nicks or bumps, could be a mineral deposit.
    speedball1's Avatar
    speedball1 Posts: 29,301, Reputation: 1939
    Eternal Plumber
    		  
    #3

    Jun 3, 2009, 02:54 PM
    How much play is threre in the linkage when the flapper's seated? Back to you. Tom
    mygirlsdad77's Avatar
    mygirlsdad77 Posts: 5,713, Reputation: 339
    Plumbing Expert
    		  
    #4

    Jun 3, 2009, 02:59 PM

    Yep, check linkage. I also agree with Ballengerb1. You may have a bad seat, or even a small crack in overflow tube. Are you certain that the flapper is leaking, or is water possibly running over overflow tube? Please let us know.
    ballengerb1's Avatar
    ballengerb1 Posts: 27,378, Reputation: 2280
    Home Repair & Remodeling Expert
    		  
    #5

    Jun 3, 2009, 03:22 PM

    Good point MGD, the tank should stop filling 1" below the overflow tube. Richard has some checking to do.
    Richard1907's Avatar
    Richard1907 Posts: 2, Reputation: 1
    New Member
    		  
    #6

    Jun 3, 2009, 05:33 PM

    I'm a first-time user and I really appreciate the fast and helpful responses!
    Linkage is fine and the water level is an inch or so below the overflow. I thought I had well-checked the flapper seat previously; however, I went back and more carefully checked the seat and found a very slight "bump". I have sanded that with a very fine paper and think the problem is resolved.
    Again, thanks to all
    Richard
    Milo Dolezal's Avatar
    Milo Dolezal Posts: 7,192, Reputation: 523
    Plumbing Expert
    		  
    #7

    Jun 3, 2009, 06:03 PM

    I would call TOTO. They are pretty good with making sure customer is happy. They will probably even send you new flopper for free. Here is the info:


    Customer Service: 888/295-8134


    email contact:

    [email protected]
    [email protected]
    ballengerb1's Avatar
    ballengerb1 Posts: 27,378, Reputation: 2280
    Home Repair & Remodeling Expert
    		  
    #8

    Jun 3, 2009, 06:37 PM

    If removing the bump removed your leak you are all set. Keep Milo's service number just in case.
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