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    laila_1234520's Avatar
    laila_1234520 Posts: 3, Reputation: 1
    New Member
    		  
    #1

    May 30, 2009, 11:45 PM
    Cannot open windows on laptop
    I think I did not shut off the laptop properly because when I turned it on and tried to open windows.. I cannot open any windows.. it is not reponding.. what should I do?
    Curlyben's Avatar
    Curlyben Posts: 18,514, Reputation: 1860
    BossMan
    		  
    #2

    May 30, 2009, 11:49 PM
    What error messages are you getting ?
    The more information you can give the better we can help you.
    laila_1234520's Avatar
    laila_1234520 Posts: 3, Reputation: 1
    New Member
    		  
    #3

    May 30, 2009, 11:51 PM

    Nothing happens when I click on the programs.. no pop up menus too.. I can open the menu but when I click the programs ex the ms word, nothing happens
    Curlyben's Avatar
    Curlyben Posts: 18,514, Reputation: 1860
    BossMan
    		  
    #4

    May 30, 2009, 11:54 PM
    Reboot it again and it should help.
    Sounds like windows HAS loaded, but there's and unknown issue.

    If this doesn't work then boot into Safe Mode and do a system restore back a few days to when it worked correctly.
    laila_1234520's Avatar
    laila_1234520 Posts: 3, Reputation: 1
    New Member
    		  
    #5

    May 30, 2009, 11:56 PM

    Thanks I'll try that//
    seahwk83's Avatar
    seahwk83 Posts: 3,276, Reputation: 212
    Ultra Member
    		  
    #6

    May 31, 2009, 08:24 AM

    Go into safe mode and use system restore to a point in time before issue started happening

    Start, programs, accessories, system tools, system resotre
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