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    malibucaptain's Avatar
    malibucaptain Posts: 3, Reputation: 1
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    #1

    Feb 15, 2009, 01:15 PM
    Casablanca fan troubleshooting
    Casasblanca ceiling fan with 3-way control switches. Fan stopped working. How can I determine if the problem is the fan or one of the control switches?
    ceilingfanrepair's Avatar
    ceilingfanrepair Posts: 5,733, Reputation: 109
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    #2

    Feb 15, 2009, 03:12 PM

    What model fan do you have, and what type of switches?

    Note to anyone else responding: Casablanca is not the same as an ordinary ceiling fan.

    http://www.ceiling-fan-brands.com/ca...iling-fans.php
    malibucaptain's Avatar
    malibucaptain Posts: 3, Reputation: 1
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    #3

    Feb 16, 2009, 01:27 PM
    I have a Ventura model with W-32 intelitouch controls. They are used as 3-way switches. Is there a way to trouble shoot the controls before I buy 2 new ones? Can I check anything with a digital VOM? Thanks for your help.
    ceilingfanrepair's Avatar
    ceilingfanrepair Posts: 5,733, Reputation: 109
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    #4

    Feb 16, 2009, 01:37 PM

    Not really. But if you have two controls, and NEITHER is working, chances are it is the circuit boards in the fan and not the controls. It is also possible a power surge fried both controls.

    If it was my fan, I would remove the fan and both controls (making note of how everything was wired) and bench test the motor with one control at a time. If you can find another InteliTouch motor or control you can then also use that to test the other.

    Sorry I can't be more help. Casablanca Fan Repair is Casablanca authorized repair parts and service, you can see if they have any other suggestions.
    malibucaptain's Avatar
    malibucaptain Posts: 3, Reputation: 1
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    #5

    Feb 16, 2009, 03:21 PM
    Thanks for the info. I didn't think about wiring the W-32 contols as single pole and testing each separately.
    ceilingfanrepair's Avatar
    ceilingfanrepair Posts: 5,733, Reputation: 109
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    #6

    Feb 19, 2009, 01:35 AM

    Let me know how it turns out.
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