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    wuziboy's Avatar
    wuziboy Posts: 1, Reputation: 1
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    #1

    Jan 31, 2009, 05:10 AM
    Snmaster.idx
    Cannot conect to AOL as the snmaster.idx file is missing
    JBeaucaire's Avatar
    JBeaucaire Posts: 5,426, Reputation: 997
    Software Expert
    		  
    #2

    Jan 31, 2009, 06:12 AM

    https://www.askmehelpdesk.com/other-...g-99032.html#7

    Quote Originally Posted by TheFLGuy
    When you uninstall AOL (No matter the version), it keeps some files on your computer under an AOL directory. You have to uninstall AOL completely, then DELETE all remaining AOL folders (Be sure you back up all vital downloaded materials in your download folders first!!!!). It will then let you re-install it. After I did this, my snmaster.idx error disappeared. I have only noticed this error with the 9.0 version.

    Hope this helps.
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